Frequently Asked Questions
Everything you need to know about our sustainable fashion and shipping policies.
What materials are used in Plant People apparel?
We prioritize the planet by using 100% organic cotton, hemp blends, and recycled polyester. All our dyes are low-impact and non-toxic to ensure safety for both you and the environment.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How do I care for my organic cotton garments?
To extend the life of your clothes, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and hanging to dry. This prevents shrinkage and saves energy.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey in real-time.